Inside Higher Ed. Jan 2, 2014.
Critics charge that the Educational Credit Management Corporation uses "ruthless" tactics to collect student loans, ignoring legitimate and serious medical issues (such as cancer) in evaluating borrowers' ability to repay, The New York Times reported. Educational Credit is the main entity used by the federal government to contest borrowers' right to try to declare bankruptcy. Officials of Educational Credit defended their analyses and its defenders say that other borrowers and taxpayers benefit when everyone repays loans.