Majority of Financial Aid Professionals Say They’re Likely to Look for Other Employment Within a Year


Maria Carrasco
September 15, 2023
As financial aid offices deal with FAFSA simplification, administrative burden, staffing shortages, and more, a new survey found that a majority of financial aid professionals say they’re at least somewhat likely to look for other employment within a year.
The survey, administered by the College & University Professional Association for Human Resources (CUPA-HR), was created to better understand the factors underlying the retention crisis in the wake of the COVID-19 pandemic. NASFAA has also conducted its own surveys, which found that many financial aid offices are struggling to remain in compliance with federal regulations and meet the needs of students due to staffing shortages.
The first iteration of the survey was published last year. For this year’s survey, CUPA-HR analyzed data from 4,782 higher education employees, with financial aid staff making up 6.2% of the respondents.