Nelnet Campus Commerce Processed Over $602 Million in Title IV Refunds, Improving Transparency for Students
November 13, 2025
LINCOLN, Neb., Nov. 13, 2025 /PRNewswire/ — Nelnet Campus Commerce, a leader in higher education payment technology, is pleased to announce that it processed more than 230,000 automated clearing house (ACH) refunds totaling over $602 million, plus more than 60,000 paper check refunds worth nearly $90 million in 2025. These results demonstrate the company’s ongoing commitment to making student payment experiences easier and more transparent through its multi-year modernization initiative, Project Horizon.
“Our Refunds solution exemplifies how we prioritize meeting institutions’ and students’ needs through product development,” noted Brittany Hubbard, director of product strategy for Nelnet Campus Commerce. “For many institutions, processing student refunds is a time-consuming task. It’s challenging to keep students informed about the status of their refund, resulting in an overwhelming number of ‘where’s my money’ calls to the bursar’s office. Nelnet Refunds offers a solution to automate this process while giving students more options.”
Nelnet Refunds provides a solution for fast, flexible and compliant disbursement of Title IV refunds. It helps bursar offices streamline operations and reduce manual processes. Thanks to a user-friendly online portal, Nelnet Refunds also enables students to choose from multiple disbursement methods and check the status of their disbursements at any time, minimizing the need for calls to the bursar’s office.
